Page 1 of 1

How Would the Devs Like Feedback?

Posted: Tue Feb 09, 2010 2:23 pm
by Zierham
Just to avoid posting tons of different topics, unless the devs want that, which makes it easiest to ensure you see all feedback -- a post that I keep replying to with new comments as I fight through, or new topics for each separate issue?

Re: How Would the Devs Like Feedback?

Posted: Tue Feb 09, 2010 3:40 pm
by Kromix
Joran wrote:<a name="bugs"></a>Where do I report bugs?

Players coming from NS3 will notice that there is no bug reporting forum on the site. This is due to the fact that tracking bugs and alerting players to the status of bugs that are being worked on was very clumsy using simple forum posts. Most of the time, bug reports were more likely to be seen if sent via PM or email, which was what we had hoped to avoid!

Instead, with the NS4 Open Beta we are rolling out a new bugtracking system that was used during closed testing. Using the Mantis bugtracking system (<a href="http://www.mantisbt.org/">Mantis Project Site</a>), developers and players alike can instantly see the status of all reported bugs. Optionally, users can receive emails when specific bugs are fixed or change their status, and it provides an ideal way for developers to communicate with players on certain issues.

The <a href="http://bugs.nsrealm.com/">NS4 Bugtracker</a> is open to all players of NS4. Anyone may post a bug, or even a feature request for the developers to view. Selected players that are good at hunting bugs are given "Tester" status and can re-open and close bugs, mark duplicates, and so forth.

Don't be afraid to post a bug that you find, but please ensure that your specific bug has not already been posted already. Mantis has a very easy-to-use search feature that makes this as simple as possible. Also, try to avoid combining unrelated bugs into one post.

lol :lol:

Re: How Would the Devs Like Feedback?

Posted: Tue Feb 09, 2010 4:03 pm
by Flailer
Yeah - separate posts would probably be good. Or, we could start different threads for bug areas. Or, we could make the bug tracker system we have live if people would be willing to use it. But, having one massive thread containing all bugs is getting a little unwieldy...